If we’re experiencing any server or network related problems we always create a post detailing the problem in the server status section of our client area. These posts are sometimes missed and you have to keep refreshing the page waiting for an update. Those days are over.

If a notification is posted you will instantly receive an email with all information, if we post any updates they’re also emailed to you so you always have up to date information on the issue.

There’s nothing to sign up for, all clients are automatically included in the mailing list and you only receive notifications relevant to you or the server you’re hosted on.

All resellers now have access to a sync script under the “Services > Manage WHMCS License” section of the client area. Once installed any network issues we create relating to your servers will be automatically posted to your network issues section for your clients to view. If more information is added it’ll also be added to your WHMCS as will any priority updates or if the issue is resolved.

Installation is simple and requires one file to be uploaded and a cron to be added.

Paying by direct debit makes it much easier to automatically pay your monthly renewal backed by the safety of the direct debit guarantee.

To setup your Direct Debit online simply follow the on screen instructions when processing your order. The first debit takes a few days to be processed by the bank so if you do wish to switch to a direct debit we recommend doing so when the invoice is generated to prevent the account becoming overdue. Any subsequent payments will be processed automatically in 1-2 days.

Applying the patch is very simple. It’s just a single file to update. There are separate versions of the file for each release of WHMCS from V4.0 up to the very latest V5.0 release. The patch download consists of a single file which just needs to be unzipped, and then uploaded to the /includes/ folder replacing the existing file. Download links are as follows:

Version 4.0.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=43
Version 4.1.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=44
Version 4.2.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=45
Version 4.3.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=46
Version 4.4.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=47
Version 4.5.x -> https://clients.ezpzhosting.co.uk/dl.php?type=d&id=48 
Version 5.0.x ->https://clients.ezpzhosting.co.uk/dl.php?type=d&id=49

Today, we’ve launched a dedicated feedback area. You can suggest features you’d like to see and even weigh in on what others say. Check out which ideas are new, which are popular and cast your votes on the ones you like best.

To view existing feedback or submit new ideas visit http://feedback.ezpzhosting.co.uk

All requests will be considered and can be submitted anonymously so resellers need not worry.

We look forward to reading your requests and hope this leads to some great new features for everybody.

There are several methods of enabling 5.3 on your account while the default is still 5.2

Method 1:
Rename your script from .php to .php53

Method 2:
Login to cPanel then click “Apache Handlers” near the bottom of the screen and put the following in the top two boxes

Handler: application/x-httpd-php53
Extension(s): php

Method 3:
Add the following to your .htaccess file:

AddHandler application/x-httpd-php53 .php

If you have any questions or find any bugs please submit a support ticket.

In January we introduced SpamExperts spam protection as part of EZPZ Hosting’s dedication to online protection. Since the software integrates discreetly within EZPZ Hosting, we thought we would share some statistics with you to show the effectiveness of the program.

The following graph shows how SpamExperts has operated in the last 7 days to protect EZPZ Hosting’s clients.

Protection figures between 25/07/11 – 01/08/11

Spam Email – 249776

Non-Spam Email – 61426

Viruses – 464

Video tutorials can dramatically reduce your support queue by guiding clients through steps from setting up their email to creating a database. The full range of tutorials can be found at http://www.demowolf.com/hosting-tutorials.php

To receive your free tutorial series please submit a support ticket and we'll provide further details.

All of our reseller packages now come with free unlimited SSL certificates!

If you're running an online store or any website that collects client data an SSL certificate is a crucial part of ensuring that data is transmitted securely across the web. Some hosting companies charge a fortune for this privilege but we're different and want to encourage website security.

These PositiveSSL certificates can even be passed down to your clients, either sold or given out free of charge and there's absolutely no limit to the number you can have.

To receive an SSL certificate simply generate a CSR as per this link and we will process it for you.

It doesn't just end there, we have some amazing features lined up for the coming weeks so keep your eyes peeled!

suffolk, England (January 20, 2011)—EZPZ Hosting announced today it has deployed the SpamExperts Incoming Mail Filter to on all shared and reseller hosting accounts, automatically providing customers with enterprise-grade spam protection at no additional charge to them.

The hardware-based solution offers one of the industry’s most robust protections against spam, relying on public and internal anti-spam data sources to provide optimal protection. The Incoming Email Security Firewall combines more than 50 different filtering mechanisms that are continuously updated and configured to assure spam filtering is accurate and effective.

“For many of our customers, spam email creates more than just a nuisance—it also causes significant losses in productivity and can expose end users to a myriad of security threats, ranging from viruses to sophisticated phishing attacks. Unfortunately, the problem is not getting better, as many industry leaders had hoped,” said Daniel Knights, director of EZPZ Hosting. “By investing in this enterprise-grade, next-generation anti-spam technology for all of our shared and reseller hosting customers, we can deliver a tangible value-add that separates us from our competitors.”

According to SpamExperts, filtering is divided into two stages. Stage 1, the SMTP-stage, analyzes the behavior and reputation of the sending server. Around 95% of all spam can already be detected at this stage. In stage 2, the content-stage, the actual content of the message is checked and the remaining 5% of spam messages are detected. Together, a spam-score probability is calculated and based on this customizable score, messages will be accepted, rejected, or quarantined.

Last year, EZPZ Hosting introduced the industry’s first module to automate business management for reseller hosting customers, by enabling resellers to automatically provision and manage all new sub-reseller accounts through a single application. It was developed internally by EZPZ Hosting and provides an interface between WHMCS, a client management and billing system for hosting businesses, and WHMPHP, a master reseller hosting control panel.

In 2008, EZPZ Hosting received the Planet Positive certification. As part of the process, EZPZ Hosting measured the carbon footprint of its business, made a commitment to reduce it on an annual basis, and offset it by 110% into verified carbon projects.

To learn more about EZPZ Hosting, visit http://www.ezpzhosting.co.uk.

 About EZPZ Hosting

Located in the United Kingdom, EZPZ is a leading Web hosting provider offering Shared, Reseller, Dedicated and Shoutcast hosting services. With 24/7/365 technical support and 5-minute response times for all tickets, EZPZ offers world-class service to individuals and businesses internationally. The company hosts more than 65,000 domain names across data centers in the United States and Europe.